Ariane Systems

Ariane Systems

Ariane Systems an industry leader in online self-guest check-in check-out for the hotel industry, was looking to outsource the installation, configuration and support of its systems with hoteliers in France.

Project Highlights

 
475
Terminals assembled
60
On-site terminals installed
1062
On-site maintenance calls

Challenges & Solution

We are very proud to be entrusted by Ariane Systems to carry out the full spectrum of services relating to installation, configuration and support maintenance of their self-check-in terminals in the whole of France.

Ensuring continuity in supporting Ariane’s existing network of clients and simultaneously undertaking the on-boarding of new clients, it was the project’s greatest challenge.

Working with a sophisticated line of products such as Ariane Systems, requires specialized expertise and Ariane’s nationwide scope requires a partner with capabilities and resources to effectively cover the whole of France. Both qualities deeply embedded in INIBAR’s DNA.

As their sole provider our tasks were to focus on Ariane Systems’ software vending business, including logistic services, on-site installations and systems configuration relating hotel point-of-sales workstations.

We take great pride with dealing with a leading company in the hotel industry and the responsibility of providing service to Ariane Systems’ clientele and maintaining their already sterling and esteemed reputation in the industry.

We utilized our expertise in these core services which we provide to all our clients, and carried out this project with professional integrity and efficiency.

 

Key points

• INIBAR dedicated a 1000m2 warehousing premises in Montigny-le-Bretonneux for Ariane Systems operations.

• INIBAR is the exclusive installer of Ariane Systems equipment at hotels in the whole of France.

• Improved software utility and customer satisfaction.

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